Emovis Tag 101: Setting Up, Using, and Troubleshooting Your Tag

Welcome to the world of hassle-free toll payments! If you've recently got your hands on an Emovis Tag, you're on the brink of a smooth, streamlined travel experience. Whether you're journeying through the picturesque landscapes of France or navigating the dynamic roadways of Spain, Emovis Tag is your reliable travel companion. Let's dive into everything you need to know to make the most of it.

1. Setting Up Your Emovis Tag

Registration: Before you use your Emovis Tag, ensure you're registered on the official Emovis platform. This typically involves providing:

• Personal details
• Vehicle information (type, registration, etc.)
• Payment details for automatic toll fee deductions

Installing the Tag: Attach the tag to the inside of your windscreen, ideally behind the rearview mirror. Ensure it's firmly in place and not obscured by any stickers or other obstructions.

Account Management: Once registered, you can log into your account anytime to:

• View toll transactions
• Update vehicle details
• Top-up or manage your balance (if not on an automatic plan)

2. Using Your Emovis Tag

Approaching Toll Booths: As you approach a toll booth, look for lanes with a 'T' symbol or lanes marked for electronic tags. Drive through at the recommended speed.

Automatic Detection: The toll booth's system will detect your tag, and the barrier will lift without you having to stop.

Payment: The toll amount will be automatically deducted from your linked account. If you're on a pre-pay scheme, ensure you have enough balance to cover the toll fees.

3. Troubleshooting Common Problems

 Tag Not Detected:

• Ensure the tag is properly affixed to the windscreen and isn't hidden behind any objects.
• Check if the tag's battery is functional. While they generally last for years, extreme temperatures or frequent usage might deplete them faster.

Incorrect Toll Amount Deducted:

• Log into your account and verify the transaction details. If there's a discrepancy, contact Emovis customer service with relevant details.

Lost or Damaged Tag:

• Report it immediately to Emovis. They can temporarily suspend the tag to prevent misuse and guide you on obtaining a replacement.

Changes to Vehicle or Account Details:

• Always ensure your vehicle details on the Emovis platform are up-to-date, especially if you change your car or its registration number.
• Update payment details promptly if your bank details change or if your credit card expires.

Final Thoughts

Emovis Tag is designed to make toll payments effortless and efficient. With a little understanding of the setup and usage process, you're all set for countless smooth journeys. Should you face any hiccups, Emovis' dedicated customer service is always there to assist. Safe travels, and enjoy the open road without the stop-and-start of traditional toll payments!